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Frequently Asked Questions

Table of Contents
UPS (Uninterruptible Power System)

bulletWhy do I need a UPS?
bulletWhat is a “Smart” UPS?
bulletHow do I determine what size UPS to get?
bulletShould I put a UPS at each workstation?
bulletIs there any equipment I should not connect to my UPS?
bulletWhy do I need UPSMON?
bulletHow does my UPS conflict with other devices?
bulletThe charge light (Yellow) on my King Office UPS is always illuminated. Is this unit bad?
bulletI plugged the UPS into wall outlet, but there is no power from the UPS. Why?


Why do I need a UPS (uninterruptible power supply)?

If you need optimum performance and longevity from your electronic equipment and if you need a reliable short-term backup power source in the event of a blackout, then you need a UPS to protect your equipment.

What is a “Smart” UPS?

The real meaning of “smart” UPS is one, which has a built-in microprocessor and an RS-232 interface port. In addition to automatic shutdown capability, a “smart” UPS is able to monitor more operating parameters, such as: Input & Output Voltage and frequency, Load Level, Battery level, and more.

How do I determine what size UPS to get?

UPSs are sized by their volt-amp (VA) load. To calculate the VA load of your system check the UL label for the operating voltage and amperage drawn. Add the amperages of each component to be powered by the UPS and multiply the number by the voltage (120V for US applications). This number is your VA load and the minimum size required. It is good idea to size your UPS at least 30% larger than the minimum VA load to leave room for future needs.

Should I put a UPS at each workstation?

Yes, it is a good idea because this is where the most recent work is being done, and this data is most vulnerable to loss or corruption in the event of power outage.

Is there any equipment I should not connect to my UPS?

In general, you shouldn’t connect a laser printer to your UPS because a laser printer draws a tremendous amount of power and will likely overload your UPS and cause the UPS fuse to blow. Most of the office equipment, such as computers, monitors, fax machines, and networking equipment, should work fine with most UPSs. Do bear in mind that larger size monitors consume much more power than smaller monitors and will likely reduce battery runtime significantly. Also you should not connect a surge suppressor at the output of UPS, in case the surge suppressor creates a short circuit and damages your UPS.

Why do I need UPSMON (the power monitoring and automatic shutdown software)?

During a power interruption, a decision must be made when and if to gracefully shutdown the computer system. On a computer system that always has someone within earshot and eyeshot, this is usually done manually – when the UPS kicks on during a power failure, the administrator decides whether to ride it out on battery power or to save files and close programs. However, on an unattended computer system, nobody is around to make that decision. In that case, during a power failure, the UPS will kick on and run the computer system, but only until its battery is depleted. Therefore, it is important to have automatic shutdown software that will safely shut down the computer system after a pre-configured time period of when the computer receives a low battery signal from the UPS. UPS monitoring and automatic shutdown software also can broadcast power fail messages to network workstations, keep an historical log of abnormal power conditions, and alert the system to page the administrator.

How does my UPS conflict with other devices?
If your mouse uses COM1 and your UPS uses COM2, the default hardware interrupt (IRQ) settings for COM1 and COM2 are IRQ4 and IRQ3 respectively. If your modem on COM3 is also using IRQ3 there will be a conflict with the UPS on COM2. Since serial devices can not share a communication port or its hardware interrupt, the interrupt for the modem must be altered. Check with the modem manual to find out how to change the IRQ setting. Suggested IRQ includes 5 and 10. If these two IRQs are not free in your system, you can use IRQ7 since LPT1 is capable of sharing it’s IRQ.

The charge light (Yellow) on my King Office UPS is always illuminated. Is this unit bad?
The charging light indicator is normally illuminated on the King Office Models (KOF-280, KOF-300S, KOF-500S). 

I plugged the UPS into wall outlet, but there is no power from the UPS. Why?
You have not turned your UPS on. The power switch on King Office Series UPS have button switch located on the top of the unit and labeled "on/test". To turn the UPS on, depress the button and hold it down until the green LED light " Line OK" turns on and stay on. When the unit is activated, it performs a self test for short period of time. During this process, the Line OK light will turn off momentarily and the Backup LED will turn on. After approximately 2 seconds, the Backup LED turns off and the LINE OK LED will turn on and remain steady on.   

 

 

 

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Last modified: June 05, 2009